Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies
Pakistan's First Next-Generation Skin & Hair Care Brand, Powered by Advanced Technologies

Shipping policy

Order Processing Time All orders are processed within 1–2 business days (Monday–Saturday, excluding public holidays) after payment confirmation or order placement.

Delivery Timelines

  • Major cities (Lahore, Karachi, Islamabad, Faisalabad, etc.): 2–4 business days
  • Other cities/remote areas: 4–7 business days

Delivery times are estimates provided by our courier partners and may vary due to weather, holidays, or unforeseen circumstances.

Shipping Charges

  • A flat shipping fee applies to all orders, calculated at checkout based on delivery location.
  • Free shipping may be offered on orders above a specified amount during promotional periods — check our website for current offers.

Cash on Delivery (COD) We offer Cash on Delivery across Pakistan. A COD confirmation call may be made before dispatch for order verification.

Order Tracking Once your order is shipped, you will receive a tracking number via SMS/email/WhatsApp to monitor your delivery status.

Delays & Issues While we strive for timely delivery, Features is not liable for delays caused by courier services, natural events, or circumstances beyond our control. If your order is significantly delayed, please reach out to info@features.com.pk and we'll help track it down.

Address Accuracy Please ensure your shipping address and contact number are accurate at checkout. Features is not responsible for failed deliveries due to incorrect or incomplete address information provided by the customer.